FAQs

How long does it take for my order to ship?

Standard orders are processed between 1-3 business days.

What shipping carrier will deliver my package and how long will it take?

All domestic orders ship with USPS First Class Mail which typically takes 3-5 business days.

International orders ship with USPS First Class International Mail and can take anywhere from 5-10 business days.

Do you offer expedited shipping?

If you need your order expedited, please contact info@marknolldesigns.com

Delivery options will depend on our current inventory.

What if a product is damaged in the mail?

If a product arrives damaged, please let us know within three business days and we will be happy to issue a replacement.

 

Can I Return an order?

Custom orders are non-refundable. Unused orders may be returned within 14 days of receipt for a refund. Once we receive the returned order the charges, minus a 10% restocking fee will be credited to you. Shipping costs are non-refundable. Items must be undamaged and in original packaging. Please email for return instructions.

 

 Do you take custom orders?

We are always open to working with you on a custom order! 

E-mail info@marknolldesigns.com with your ideas and we will get back to you within 24-48 hours. Custom orders are non-refundable.